import PageHeading from '../ui/PageHeading' import '../welcome.css' export default function HowItWorksPage() { return
Request a movie or TV show
  1. Choose Movie or TV show.

    Open 02 New Requests and pick what you’re looking for.

  2. Search and choose the right title.

    For TV, choose the seasons you want. If it’s already requested, open that request to see its progress.

  3. Check your choices and send it.

    Choose from the quality options shown. These come from the library’s settings.

  4. Follow it in My Requests.

    We’ll show what’s happening and any next step you can take. Some titles need approval or may not have a suitable download yet.

Understand the six progress steps
  1. Requested: Your request has been received.
  2. Approved: It has permission to go ahead.
  3. Library collection: The library is tracking what’s collected and what’s missing.
  4. Release search: A suitable download is being looked for. Waiting here can mean there isn’t a good match yet.
  5. Download: The files are being downloaded. TV requests can include several episodes or a season pack.
  6. Available to watch: GrizzlyFlix has added the content. Use the watch button to open it.

A finished download still needs to be added to the media library. Wait for “Available to watch” before heading over.

Something looks stuck
  1. Open the request.

    Read its current status and next step.

  2. Choose Recheck request.

    Magent checks the connected services again to refresh where things are up to.

  3. Follow the action offered.

    You may be able to restart a search or review suitable releases. Choose “Best pick” when offered if you’re unsure.

Remote activity explains the latest check. Open it to see the full list. A successful search doesn’t always mean a download was found.

Report a problem and follow the fix
  1. Open 03 Issues.

    Choose what’s wrong: missing content, broken picture, wrong download, audio, subtitles, or playback.

  2. Choose the affected content.

    Find the movie or show. For TV, select the affected seasons or episodes; you can choose more than one.

  3. Read “What will happen”, then submit.

    It tells you whether the selected files will be replaced, missing content searched for, subtitles checked, or playback investigated.

  4. Follow the issue’s progress.

    Open your reported issue to see the work recorded and where the fix is up to.

  5. Tell us if it worked.

    When a supported repair is detected as ready to check, Magent can email you. Try the content, then choose “Yes” if it’s fixed or “No” if you still need help.

Add your email in My profile so updates can reach you. Reminder and automatic closure timings depend on the site’s settings.

Invite someone
  1. Open 04 Invites.

    If invites are enabled for your account, give your invite a name you’ll recognise.

  2. Add a welcome note, or skip it.

    A custom invite code is optional too.

  3. Choose how to share it.

    Copy the link yourself, or enter an email address to send it directly.

  4. Manage it later.

    You can return to your invites to check them or disable a link. Your account’s invite limits apply automatically.

Update your account

Open the account menu and choose My profile to update your contact email, view your activity, or use the password options available for your account.

Looking for your downloads instead? 01 My Requests is your starting point.

}